Support

Help with Wildpress

Most answers are below. If yours is not, use the contact at the bottom of this page and say which iPhone and iOS version you have.

Pressing

How do I press a sheet on iPhone Duo?: Lay at least one piece on the paper, then fold the phone shut. The outside screen shows the press and a countdown of five seconds. Open the phone when it says the sheet is ready.
How do I press on any other iPhone?: Tap Press under the paper. The countdown runs on screen and the sheet opens by itself when it is done.
It said "Keep it shut a little longer to press.": The phone was opened in the first second, so the press sprang back and nothing was lost. Close it again and wait for the countdown.
I opened it before the countdown finished.: After the first second, opening early still presses the sheet but it comes out less flat, which lowers the score. Hold it shut for the full five seconds for a flat sheet.
Closing the phone does nothing.: Check that something is on the paper first. If the outside screen stays dark, use the Press button, which works on every iPhone, and write to us with your iOS version.

How is a sheet scored?: Three parts. Coverage: how much of the paper is filled, against the range the order wants. Balance: whether the weight of the arrangement sits where the order asks (centred, low or raised). Colour: whether you used the flowers the order names, in the right numbers. A full press counts for the rest.
What do the grades mean?: Rough is under 50 and does not fill the order. Good is 50 and up, Fine is 75 and up, and Exhibition is 90 and up.
How do I open more orders?: Each order opens when the one before it is filled at Good or better. Three filled orders open the free sheet, which has no order and no colour rule.

Where are my sheets kept?: In the herbarium, on your phone only. Every sheet you press is kept, up to 500. Past that the oldest make room, but your best sheet for each order always stays.
How do I make a wallpaper?: Open a sheet in the herbarium and choose Wallpaper. The image is sized for your screen. Save it to Photos, then set it from the Photos app.
I moved to a new phone.: Your herbarium moves with an iCloud or computer backup of your phone. There is no account, so there is no other way to sync it.
The app said my herbarium file couldn't be read.: The old file was set aside, not deleted, and a new herbarium was started so you can keep playing. Write to us and we will help you get it back.

Is there anything else to buy?: No. Wildpress is $2.99 once, with no ads, no in-app purchases and no subscription.
How do I get a refund?: Apple handles refunds. Request one at reportaproblem.apple.com with the Apple Account you bought it with.

Write to dylan.r.mitchell0326@gmail.com. Replies usually come within two working days.